ClassWeb for Professors

Frequently Asked Questions

How Do I log in to ClassWeb?
I get login incorrect when I type in username and password, why?
How do I add a student or TA or guest to my course?
How do I start a discussion?
I am using an email address that is different from the official Columbia email address can I change it in ClassWeb?
I have just registered and my course does not show in ClassWeb, Why?
I am not sure what browser to use

How Do I log in to ClassWeb?
From the TC Homepage, go over MyTC with your mouse, this will show a pull down menu, select MyTCportal. Type your UNI in the text field
NOTE: (Your UNI is the first part of your e-mail address - for example if your address is xz123@columbia.edu your UNI is xz123) Your PASSWORD is your Columbia e-mail password,
Click on the Login. button

I get login incorrect when I type in username and password, why?
Are you typing your Columbia Email (CUNIX) password? To check and see that this password is right. Click on Email on the TC homepage and try to log into your email box using CUB MAIL. If you can access your mail but not classweb you will need to send a message to cwsupport@tc.columbia.edu or come in person to 234 HM Mon-Fri -242 Horace mann Sat and Sun 10am-6pm. and ask for a password reset.

How do I add a student or TA or guest to my course?
You need to get into your course, click on UTILITIES in the left menu, then Student Panel at the top. Enter the UNI of the person you want to add to your course. The system will recognize the person and ask to confirm. If the person does not have a UNI, you need to contact Academic Computing x3302 to have a guest account created .

How do I start a discussion?
Click on Discussion, click on MORE at the top, then click on Manager Menu. If you don't see Manager Menu in the list , contact x 8212 or x8211, Mon-Fri -10am-6pm or write to cwsupport@tc.edu

I am using an email address that is different from the official Columbia email address can I change it in ClassWeb?
No, you cannot change your official email address in ClassWeb but you can change your forwarding setting so that the email will be redirect to the address you are using.

I have just registered and my course does not show in ClassWeb, Why?
You need to wait at least 24 hours for the data to be transmitted to ClassWeb.

I am not sure what browser to use
We strongly suggest that you DO NOT use Internet Explorer 3.0. or Netscape Navigator v. 4.0 - 4.7X These browsers do not handle HTML forms properly. Therefore, you will not be able to post files, and messages posted in the Discussions section will be improperly formatted. Please upgrade to a newer version of your browser.

On a PC, ClassWeb is best viewed with either Microsoft Internet Explorer v. 6 and higher or Netscape Navigator v. 7.and higher or Mozilla v.1.6.
Formatting text (font type,color and size) within ClassWeb is only supported by Internet Explorer.

On a Macintosh operating system, DO NOT USE SAFARI OR INTERNET EXPLORER( Internet Explorer does not always refresh pages, . IE uses cached pages, and it may slow down the process and make it difficult to use ClassWeb It is recommended that you use Netscape Navigator or Mozilla.

ClassWeb can also be viewed on both PCs and Macintoshes through AOL v. 4 and higher, however we have noticed that some AOL users may have problems logging into Classweb Discussions if they use the AOL browser. We recommend logging in using AOL and then using the full version of IE ( PC), Netscape or Mozilla.

Within your browser settings, make sure that both JAVA, JavaScript and ALL COOKIES are ENABLED

To use the DISCUSSION board you MUST allow ALL COOKIES and have cookie alert turned off or else you may be denied access.
More Information.